About KalaArt

1. REFUND ELIGIBILITY - Customers may request a refund within 7 days of delivery for items that are damaged, defective, or significantly different from the product description. - Refunds will not be granted for items that have been used, altered, or damaged due to customer mishandling. 2. REFUND PROCESS - Contact our customer support team with proof of the issue (photos/videos). - Once approved, we will arrange for the item to be returned. - Upon successful return delivery, the refund will be processed within 5-7 business days. 3. REFUND AMOUNT - Full refund of the product price will be granted. - Original shipping charges are non-refundable unless the issue is due to our error. - Return shipping costs are the responsibility of the customer unless the return is due to our fault. 4. NON-REFUNDABLE ITEMS - Customized or specially commissioned artworks - Items returned after 7 days of delivery - Items with visible signs of wear and tear 5. REFUND TIMELINE - Processing refunds may take 5-7 business days after we receive the returned item. - The refund will be credited to the original payment method.

1. INFORMATION WE COLLECT - Personal Information: Name, email, phone number, delivery address - Payment Information: Credit/debit card details (processed securely by Razorpay) - Usage Information: Browsing history, items viewed, purchases made - Device Information: IP address, browser type, device details 2. HOW WE USE YOUR INFORMATION - To process and fulfill your orders - To send order confirmations and updates - To improve our website and services - To send promotional emails (with your consent) - To comply with legal obligations - To prevent fraud and ensure account security 3. DATA SECURITY - We use SSL encryption for all data transmission - Sensitive information is securely stored and never shared with third parties - Payment processing is handled by Razorpay with PCI-DSS compliance 4. COOKIES - We use cookies to enhance your browsing experience - You can disable cookies in your browser settings - Disabling cookies may affect certain website features 5. THIRD-PARTY SHARING - We do not sell or share your personal information with third parties - We may share information with payment processors and delivery partners only as necessary - We may disclose information if required by law 6. YOUR RIGHTS - You have the right to access your personal data - You can request corrections to inaccurate information - You can opt-out of promotional emails at any time - You can request deletion of your account and data 7. CONTACT US - For privacy concerns, contact us at: darshansagare65789@gmail.com

1. ACCEPTANCE OF TERMS By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. 2. USE OF SERVICE - You agree to use this website only for lawful purposes - You agree not to engage in any conduct that interrupts, disrupts, damages or impairs the website - You agree not to use automated systems to access the website without permission 3. PRODUCT INFORMATION - We strive to provide accurate product descriptions and images - Due to the handcrafted nature, minor variations may occur from displayed images - Prices are subject to change without notice - We reserve the right to refuse or cancel any order 4. ORDERING & PAYMENT - By placing an order, you are making an offer to purchase products - We reserve the right to accept or reject your order - All payments must be made through the secured payment gateway - Payment authorization does not guarantee order acceptance 5. DELIVERY - Delivery dates are estimates and not guarantees - We are not responsible for delays due to courier services or circumstances beyond our control - Risk of loss transfers to you upon delivery to the carrier - Loss or damage during shipping should be reported immediately 6. CANCELLATION & RETURNS - Orders can be cancelled within 24 hours of placement - Refers to our Refund Policy for return procedures - Non-refundable items and custom orders cannot be returned 7. INTELLECTUAL PROPERTY - All content on this website is the property of KalaArt - You may not reproduce, distribute, or transmit content without permission - Artwork and design copyrights belong to their respective artists 8. LIMITATION OF LIABILITY - KalaArt is not liable for indirect, incidental, or consequential damages - Our liability is limited to the amount paid for the product - We are not responsible for third-party websites linked from our site 9. DISPUTE RESOLUTION - Disputes shall be governed by the laws of India - All disputes shall be resolved through mutual agreement or arbitration - You agree to submit to the jurisdiction of Indian courts 10. MODIFICATION OF TERMS - We reserve the right to modify these terms at any time - Changes will be effective immediately upon posting - Continued use of the website constitutes acceptance of modified terms 11. CONTACT INFORMATION For questions regarding these terms, contact us at: Email: darshansagare65789@gmail.com Phone: +91 9111060477